1. How to make payments if the patient does not have insurance?
Patients without insurance will have to clear all payments before any tests or services are provided. The pre-payment is compulsory even if the patient’s insurance does not cover testing.
2. How long does the insurance company take to respond to claims?
Insurance companies take at least four to six weeks to respond to insurance claims.
3. How does billing work when a patient is registered with multiple insurance companies?
If patients are insured with multiple insurance companies, the primary insurance provider will respond to the claim; first, the second provider will cover any remaining amount.
4. How to know if the insurance company has paid claims?
A line on the bill will mention whether the bills have been paid. Patients who are still unsure whether the payment has been cleared can contact the insurance company or the Labcorp Patient Portal.
5. How to cancel appointments?
To cancel existing appointments, patients can visit the Labcorp Patient Portal.
6. How to access test results?
Test results are accessible from the patient login page.
7. How long does it take to receive test results from Labcorp?
Labcorp informs the test results to the patient’s doctor first based on the severity of the tests. The results are then conveyed to the patient two to seven days after that. Some tests get results on a matter of hours while others take a few days.