There are some instances in which you may encounter problems in log in to the portals. Most of the login problems can be fixed using the login troubleshooting given below.
Troubleshooting Login Issues- Steps
- Re-check your login credentials.
- Re-Check the password entered.
- Check your Internet Connection.
- Check whether the CAPS lock is off.
- Clear cache and cookies from your Internet browser and reload the browser.
- Check the browser version you are using and update it if required.
- Try login with a different browser.
- Turn off any VPN (Virtual Private Network).
- Stop Copying and Pasting your username and password.
- In case you have forgotten your password, then follow the instructions given on the site.
- If you have forgotten your password, then follow the instructions to reset the password.
- Suppose none of the above is working, then close your browser and restart the system.
- Sometimes the login issues can be related to your IP Address. If the issue is with your IP address, then reset or select a static IP address that doesn’t change.