1. How to update the information of the IU Health postal user page?
Portal users can edit their IU Health Team pages by clicking on “Manage Account”. This section allows users to change or update their email address, password and security questions.
2. Where is the provider notes found?
Under the “Health Services” option, click on “Medical Records” then “Visit Summaries”, this will show the discharge summaries, deliver notes, post order notes and ambulatory notes.
3. Does a relationship status need to be provided while sharing access?
Yes, this is needed to increase record accuracy and improve the experience.
4. How to access reports not shared on the IU Health portal?
Records not shared on the portal are accessible by contacting the IU Health provider or Release of Information by calling 317.962.8670.
5.Where to get information about health insurance?
Details of health insurance under IU health are accessible from the IU Health Plans website. Users with health insurance from other sources must go to their insurance provider website.
6. How to get the username and password of the IU Health if the answers to the security questions are forgotten?
The username and password of the IU Health Team portal are recovered by contacting “My IU Health Patient Portal Support”.
7. How to get the username details if it is forgotten?
The username is recovered by clicking on “Forgot Username” from the login page then following the screen’s steps.
8. What is an activation code?
An activation code is provided to patients from the physician’s office. This code is a part of the online security measures. It is deactivated after 90 days.
9. What is clipboard?
A clipboard is used to review and update health history online.
10. Do multiple clipboards have to be filled?
Yes, patients who make appointments to visit the doctor have to fill the clipboard before every visit. But it is not required if multiple appointments are on the same day.
Also Read: Labcorp Patient Portal