Athena Health Sign Up Procedures

Security Questions. Choose an appropriate security question from the list of questions.

If you have selected to text me or call me:

1.    Enter your telephone number, and after that, click Enter code (for SMS message option) as well as Call (for telephone call).

2.      The system will generate and send a verification code to your mobile. 

3.    Enter the verification number you received via text or phone number, then press to verify.

4.    If you have selected the Security question, choose one from the options, Enter the answer, and select save.

5.     Note: If you enter any special characters or spaces, punctuation marks, underscores or punctuation, etc., in your response, then you must use the same spaces and special characters later on. Please note that the system does not differentiate between lowercase and uppercase letters.

6.     Suppose you have set up a security question or entered a recovery number different from the number listed in the patient record. In that case, you need to verify access to the number in your record with your health care provider. 

7.     Click Continue. A confirmation page will appear.

8.    On the confirmation screen on the confirmation page, click Proceed. The main page on your Patient Portal will open.

9.     Notice: When you log onto the Patient Portal, you’ll need to input only an email address and a password.

10.  Complete the forms on the front of your account. These forms are accessible in “My Health” > “Medical Forms.”

11.  Conditions of Service, HIPAA Privacy Notice, and the Informed Consent form are required to be completed before your first appointment.